An effective website shares common goals with its users – and makes it simple for those goals to be achieved.
Good website design transforms the user experience into something positive, making goal completion easy and pleasurable.
1. Content comes first. Websites exist to deliver content to people and everything about the site should be built around the content and the concept of making it accessible and useful.
2. Know your audience. Without an in-depth understanding of your audience and their needs it’s impossible to develop content that is right for them.
3. Use appropriate media. What’s the best way to deliver the information your audience wants? Text? Video? Maybe a nice infographic?
4. Be Intuitive. Don’t make users struggle to achieve their goals (they’re your goals too!) An intuitive design feels familiar and natural.
5. Don’t fear white space. It never did Google’s homepage any harm. Don’t clutter your website’s pages with visual noise.
6. Remove barriers. Your goal – and the goal of your site – is to sell or provide. The visitor’s goal is to buy or consume. It’s a beautiful harmony. Why would you put barriers in the way? Annoying pop-ups, forms and other unnecessary blockages in the process defeat the whole point of the website.
7. Strive for simplicity. Enough said.
8. Don’t re-invent the wheel. If another site does something excellently, copy it. Don’t try something new unless the old ways are flawed.
9. Be consistent. Variations in layout, branding and other aspects of the user experience are confusing and make it harder for people to use your website effectively.
10. Call to action! This is the whole point of everything on your site. It’s your goal. It’s the website visitor’s goal. So be friendly and invite visitors to act. Make your calls to action clear, obvious and inviting.